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HOTEL HUGO NEW YORK CITY, New York City – A Smart Stay in the City
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Key details
About the Hotel
525 Greenwich St Greenwich Street and Spring Street,
New York City,
New York,
United States of America,
10013,
New York State
Rooms & Suites
Hotel Hugo offers 122 guest rooms and suites with custom hardwood floors, 300-thread-count Egyptian cotton linens, and Argan bath amenities. Rooms include flat-screen TVs, Keurig coffee makers, and workspaces. Some rooms on higher floors provide views of the Hudson River. Loft Suites feature leather furnishings and sitting areas. ADA-accessible rooms have roll-in showers and lower sinks.
Dining & Drinks
Felix Roasting Co. serves coffee, breakfast, and lunch daily. Bar Hugo Rooftop offers cocktails with views of the Hudson River and Freedom Tower. Azul On The Rooftop features Cuban-style drinks and street tacos. The hotel is near Dominique Ansel Bakery, Balthazar, and The Ear Inn.
Leisure & Events
The hotel has a fitness studio and two rooftop bars for private events. Nearby attractions include the Whitney Museum (1.5 km), SoHo galleries, and Hudson River Park. The 500 sq ft conference room accommodates 20 guests. Don Hill’s rock club is steps away.
Location & Transport
Hotel Hugo is 400 meters from Houston Street, 4.5 km from Grand Central, and 20 km from LaGuardia Airport. Nearby landmarks include Wall Street (2 km), Times Square (4 km), and the World Trade Center Memorial (2 km). The hotel validates parking at 575 Washington Street.
Services & Amenities
Services include daily housekeeping, concierge assistance, dry cleaning, and luggage storage. The hotel offers late check-out until 1 PM (fee applies). Meeting spaces have 46-inch Smart TVs. Pet-friendly rooms include dog treats and water bowls. Felix Roasting Co. hosts private events for up to 110 guests.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
USD 55 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Night club
Entertainment
Sun terrace
Full body massage
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
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Location
525 Greenwich St Greenwich Street and Spring Street,
New York City,
New York,
United States of America,
10013,
New York State
Map view
street view
525 Greenwich St Greenwich Street and Spring Street,
New York City,
New York,
United States of America,
10013,
New York State
City landmarks
Parks
The High Line
1.3
mi
Museums
World Trade Center Memorial Foundation
1.1
mi
20 West 34th Street
Empire State Building
2.0
mi
Bridges
Brooklyn Bridge
1.5
mi
121 Wooster St
Bowery
1.2
mi
Parks
Washington Square Park
4400 ft
Square
Times Square
2.5
mi
Mall
One World Observatory
1.1
mi
Museums
9/11 Memorial
1.3
mi
40 Hudson River Greenway
Hudson River Park Trust
3100 ft
11 Wall St
Wall Street
1.4
mi
Landmark
Rockefeller Center
2.7
mi
Museums
New Museum of Contemporary Art
5200 ft
Museums
Whitney Museum of American Art
5100 ft
South of Houston Street
SoHo
3800 ft
Monuments and Landmarks
African Burial Ground National Monument
1.5
mi
Square
Macy's
2.0
mi
Parks
Battery Park
1.6
mi
205 E Houston St
Katz's Delicatessen
1.3
mi
Canal Street to Bayard Street
Chinatown
1.0
mi
Museums
National Museum of the American Indian
1.5
mi
285 Fulton St
One World Trade Center
1.1
mi
Parks
Duane Park
3800 ft
14th Street and West of Broadway
Greenwich Village
4200 ft
North End Ave & Vesey St
Irish Hunger Memorial
1.1
mi
University
NYU- New York University
4800 ft
Nearby
Museums
New York City Fire Museum
800 ft
Museums
Children's Museum of the Arts
700 ft
Museums
Dahesh Museum of Art
1600 ft
New York City
Hudson Street
1200 ft
Restaurants
Cafe Hugo
0 ft
525 Greenwich St Hotel Hugo
Azul on the Rooftop
0 ft
525 Greenwich St
Pao
200 ft
322 Spring St
Giorgione
400 ft
307 Spring Street
Houseman
200 ft
508 Greenwich St
P.J. Charlton
400 ft
549 Greenwich St
Union Bar and Kitchen
500 ft
300 Spring St
Adoro Lei
700 ft
287 Hudson St
La Colombe
700 ft
75 Vandam St
Jacques Torres
1000 ft
350 Hudson St
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
great location
friendly staff
expensive dining
noisy bar
8.2/10
Great
Rooms
7.7
Location
8.9
Service
8.2
Dining
6.9
Guest reviews
8.2/10
based on 9 reviews
7.9
7.9/10 based on 1375 reviews
David
United Kingdom,
April
2024
7.8/10
The hotel is conveniently located within walking distance to everything Soho has to offer, making it attractive for both tourists and business travelers. The staff was friendly and professional, offering good service overall. The dining options were excellent with a great variety of dishes but were on the expensive side. The location provided amazing views and was quiet and peaceful despite being close to the bustling areas. The rooms, although fairly small by New York standards, were nice and cozy. However, the bar was too loud and crowded at times, affecting the relaxing ambiance.
Rooms
7.0
The rooms were nice, fairly small, but probably New York standard size. They were located next door to the Facilities Room where the maid operations were active early in the morning.
Service
8.0
The staff was very friendly, providing professional and good service overall. However, there was an issue with assigning the specified room type despite pre-check-in confirmation.
Location
9.0
The hotel's location was great, within walking distance to everything Soho has to offer. It was centrally located but set apart in a quiet area, providing a peaceful stay.
Dining
8.0
The onsite restaurant offered excellent dining options with a great variety of dishes, but they were on the expensive side.
Facilities
7.0
The hotel offered typical facilities such as dry cleaning, housekeeping, laundry, and welcome drink. Pet amenities were available, and there were tours/ticket assistance and happy hour services.
great location
expensive dining
Kevin
United States of America,
April
2024
8.6/10
My stay at Hotel Hugo was delightful. The rooms, though a bit small for two travelers with suitcases, were very comfortable, and the staff's service was top-notch. The location was convenient for exploring Lower Manhattan. The dining experience was a bit pricey but truly exceptional.
Rooms
8.0
The rooms were very comfortable; just a slight lack of storage space but not a big deal for a short stay.
Service
9.0
The staff was amazing, and the room service was exceptional. They were very pleasant, helpful, and accommodating to all my requests.
Location
9.0
The hotel's location was great for exploring Lower Manhattan by foot and further afield by the Subway or Citibikes.
Dining
8.0
The dining experience was superb, though a bit on the expensive side. The food quality was excellent.
Facilities
9.0
The hotel's facilities were top-notch, with various amenities ensuring a comfortable stay.
Richard
United Kingdom,
February
2024
7.4/10
My stay at the hotel was a bit of a mixed bag. The room I got was smaller than expected and faced a construction site, but it was spotless and well-stocked with pricey drinks and snacks. The service, on the other hand, was friendly and extremely helpful despite a small hiccup. The location was great, close to various activities and in a quiet area. The dining experience wasn't perfect, with some disappointing options, but the overall facilities were satisfactory.
Rooms
7.0
The room was clean and fine though on the small side. Stocked with expensive drinks and snacks.
Service
8.0
The staff was very nice and friendly, overall provided good service.
Location
9.0
The hotel is located in a good area close to many activities and in a quiet spot.
Dining
6.0
The dining experience had its downfalls with limited options and overpriced items.
Facilities
7.0
The hotel had the basic facilities one would expect, nothing outstanding.
George
United States of America,
November
2023
8.2/10
During my stay, I discovered that the hotel's location was perfect for exploring Tribeca, Soho, and the West Village, offering a convenient base near the Hudson River. However, the dining experience was a bit slow, especially for early breakfast requests. The service was exceptional, with friendly and helpful staff. The rooms, though affected by a faint smell of cigarette smoke and diesel due to the rooftop bar closure, were still cozy and welcoming.
Rooms
8.0
The rooms had a slight smell of cigarette smoke and diesel due to the rooftop bar closure, but they were still comfortable and clean.
Service
9.0
The service was excellent, especially at the front desk and from the security department. Staff members like JR, Josh, and Jonathan were attentive and accommodating.
Location
9.0
The hotel's location near the Hudson River and multiple metro stations made it incredibly convenient to explore the city. It was just a stone's throw away from great dining spots and had a beautiful view of the Hudson.
Dining
7.0
Although the dining was delicious, the service during breakfast felt a bit slow and inconvenient, particularly before 8 am. However, the option of home-grown organic fruits was a nice touch.
Facilities
8.0
The hotel offered a range of facilities, including dry cleaning, housekeeping, laundry services, welcome drinks, and pet amenities. Tour and ticket assistance were also available, adding to the overall convenience of the stay.
A.
United Kingdom,
August
2023
8.0/10
Staying close to the elevator was perfect for easy access, and the room was comfortable and quiet. The hotel provides excellent views and ensures rooms are always clean. However, storage is limited to hanging only, which may be a drawback.
Rooms
9.0
The rooms were comfortable and always clean with good views.
Service
7.0
The service was always helpful, though they could be more friendly during the stay.
Location
9.0
The hotel's location is excellent, with convenient access to the waterfront, Soho, and Greenwich. It's also close to subway stations for easy exploring.
Dining
7.0
Dining options were decent, but breakfast choices were limited. The restaurant's atmosphere was pleasant.
Facilities
8.0
The facilities were well-maintained and enjoyable.
Mike
United Kingdom,
August
2023
7.8/10
The hotel rooms in Soho are nice, very quiet, and well-kept, offering a good location in Soho. While the rooftop provides a beautiful view, the drinks are a bit pricey. The beds are smaller than expected, though spacious by New York standards.
Rooms
7.0
They are indeed well-kept and quiet.
Service
9.0
The service at this hotel was exceptional, turning a stressful travel experience into a positive one. They went above and beyond to ensure guests' safety and comfort, even arranging transportation services.
Location
8.0
The location is great for shopping and exploring Soho, Downtown, Greenwich, and Chelsea. However, the surrounding construction near the hotel can be off-putting.
Dining
7.0
The dining experience was nice overall, but the breakfast offerings were a bit basic and could be improved. The 'Italian' restaurant on-site lacked direction for events.
Facilities
8.0
The hotel provides various amenities and services like dry cleaning, laundry, pet amenities, and tours assistance for guests. The facilities are decent overall.
Elizabeth
United Kingdom,
June
2023
7.0/10
My stay at the hotel was quite mixed. The rooms were really small with no room to unpack, making the platform bed a bit of a challenge due to its sharp corners, yet they were ultimately really comfortable with quality fittings and amazing pillows and duvets. The service had its ups and downs, with some unprofessional behavior at the rooftop bar but excellent service elsewhere. The location was ideal for exploring Lower Manhattan and beyond, close to great sites and eateries. The dining experience was subpar with limited options, and the facilities were decent overall.
Rooms
8.0
The rooms were really comfortable with quality fittings and beds, amazing pillows and duvets.
Service
7.0
The service had its ups and downs, with some unprofessional behavior at the rooftop bar but excellent service elsewhere.
Location
9.0
The location was great to explore Lower Manhattan by foot and further afield by the Subway or Citibikes.
Dining
5.0
The dining experience was poor with limited options.
Facilities
7.0
Decent overall facilities.
Ian
United Kingdom,
June
2023
8.8/10
I had a great stay at the hotel. The rooms were clean, spacious for NYC standards, and the bed was very comfortable. The rooftop view of the Hudson River was stunning. The porters who took care of our bags and the valet parking service were most accommodating. The menu offered a good selection for afternoon snacks and breakfast. However, the rooms weren't very clean, and my room on the 5th floor had a view of the adjacent UPS building's brick wall.
Rooms
8.0
The rooms were great, clean, and spacious for NYC. The bed and pillows were very comfortable.
Service
9.0
The service was excellent. The staff members were very courteous, friendly, and extremely helpful. They even entered the room at odd times but handled it sheepishly when they realized their mistake. Dry cleaning, housekeeping, laundry, welcome drink, pet amenities, tours/ticket assistance, and happy hour were all available.
Location
9.0
The location couldn't have been better for me. It was close to the office and not far at all from Soho and Meatpacking. Additionally, it was great for running by the Hudson River Park and a nice walk to the shops in Soho. The hotel was also only a short walk to the busier parts of Soho, West Village, and Tribeca.
Dining
9.0
The dining experience was excellent with a great variety of dishes. I particularly enjoyed the menu and found it to be good value for money.
Facilities
9.0
The facilities were top-notch. The hotel offered a range of amenities such as dry cleaning, housekeeping, laundry, welcome drink, pet amenities, tours/ticket assistance, and a happy hour.
Mike
United States of America,
May
2023
7.6/10
My stay at the hotel was quite enjoyable overall. The rooms were comfortable, although a bit small with limited space to move around, they were clean and nicely decorated. However, some areas could use a touch-up as there were signs of wear and tear. The service was friendly and accommodating, although there was a lack of sympathy regarding room change requests. The location was excellent, especially for commuters, with convenient access to key spots and a charming rooftop bar. The dining experience was basic but decent, with room for improvement. The facilities were satisfactory, offering various amenities for guests.
Rooms
7.0
The rooms were comfortable and clean, with lovely decor and a nice shower room, but a bit small for moving around with luggage. Some areas need a touch-up.
Service
8.0
The staff was helpful, friendly, and accommodating, making the stay enjoyable. However, there was a lack of empathy towards room change requests.
Location
9.0
The hotel's location was excellent, conveniently close to transportation and key areas, with a fantastic rooftop bar and pleasant surroundings.
Dining
6.0
The dining options were basic with room for enhancement. The meals were decent but could be improved for a better experience.
Facilities
8.0
The hotel facilities offered various amenities for guests to enjoy a comfortable stay.
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